Samantha Hanson, Chief Administrative Officer, North Memorial Health talks about being a leader of a large health network and preparing for the consequences of a global pandemic. She shares how to connect with employees on the front line, care for them, and keep them engaged in a high-stress, no-win environment.
Company: North Memorial Health
Leader: Samantha Hanson, Chief Administrative Officer
Business Mantra: Go slow to go fast. Bring your workforce along with you.
Business Advice: Create expectations with leaders to have more, not less touch points with employees because it is so easy for them to feel disconnected. Make sure you are recognizing their contributions.